Privacy Policy

We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines the ways in which we collect, use, and safeguard your information when you interact with our services.

1. Information You Provide

We collect data that you voluntarily provide, such as when:

• You create an account or log in
• Place an order or submit payment
• Sign up for newsletters or promotions
• Reach out to us via forms, email, or chat

This may include your full name, contact details, billing and delivery addresses, and payment information.

2. Data We Collect Automatically

We use cookies and analytics tools to collect:

• IP address
• Browser and device information
• Operating system
• Pages visited and session duration
• Referral sources and interactions

This data helps us better understand how users engage with our platform.

3. Use of Your Personal Data

We use your data to:

• Deliver products and services
• Communicate order status and updates
• Respond to customer service requests
• Customize your experience
• Send marketing communications (if consented)
• Fulfill legal and regulatory requirements

4. How We Share Information

We may share your data with third parties that support our services, including:

• Payment processors
• Hosting providers
• Email service platforms
• Shipping partners
• Analytics and security services

They are contractually obligated to protect your information and not use it for unauthorized purposes.

5. Cookie Preferences

Cookies help us optimize performance and personalize content. You can control cookie preferences in your browser or reject non-essential cookies through a cookie banner.

6. Retention Period

We retain your information for as long as it is necessary to provide services and meet legal obligations. Once no longer needed, it is securely deleted or anonymized.

7. Your Privacy Rights

Depending on your location, you have rights to access, update, restrict, or delete your data. You may also withdraw consent to marketing at any time.

8. Data Security

We use encryption, secure connections, and role-based access control to protect your data. While we do our best, no system can be guaranteed 100% secure.